Privacy policy

Last updated: October 15, 2026

Eagle Kite operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Eagle Kite is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our terms and conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term “personal data,” we mean information that identifies you or another person, or that can be directly associated with you. Personal data does not include information collected anonymously or anonymized so that it cannot identify you or be associated with you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from that personal data:

• Contact details including name, mailing address, billing address, shipping address, telephone number, and email address.
• Financial data including credit and debit card numbers and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information including username, password, security questions, configurations, and settings.
• Transaction information including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information you provide when communicating with us, for example, when you submit a request to customer support.
• Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information including information about your interactions with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you We collect data, among other things, when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
• Automatically through the Services We collect data, among other things, from your device or when you use our products or Services or visit our website, as well as through the use of cookies and similar technologies.
• From our service providers We collect data, among other things, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
• From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

• Providing, customizing, and improving the Services. We use your personal data to provide you with the Services. This includes, among other things, performing our contract with you, processing your payments, fulfilling your orders, saving your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, allowing you to submit reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better customize and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, for example, to send marketing and advertising communications by email, SMS or mail and to show you online advertisements for products or services for the services or other websites, including based on items you previously purchased or added to your cart, as well as other activity related to the services.
• Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety, and ensure the security of our services. If you choose to use the services and register an account, you are responsible for protecting your account login credentials. We strongly recommend that you do not share your username, password or other access credentials with anyone else.
• Communicating with you. We use your personal data to provide you with customer support and effective services, respond promptly to your requests, and maintain our business relationship with you.
• Legal reasons. We use your personal data to comply with applicable law or respond to lawful legal process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or enforce our terms and policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

• At Shopify, these are providers and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
• We share personal data with business and marketing partners who provide marketing services for you and show you advertisements. For example, we use Shopify to support personalized advertising with third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to disclose information about you in order to show you targeted advertising and marketing based on your online activities across different merchants and websites. If you wish to exercise your right to opt out of such uses, you can do so here
• When you ask us to or otherwise consent to our disclosure of certain information to third parties, for example, to deliver products to you, or when you use social media widgets or login integrations.
• We disclose personal information to our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is disclosed to Shopify and to third parties that may be located in countries other than your country of residence in order to provide and improve the Services for you. In order to protect, grow, and improve our business, we also use certain enhanced Shopify features that incorporate data and information from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Shopify uses your personal information and what rights you have, please see the Shopify Consumer Privacy Policy . Depending on where you reside, you may exercise certain rights regarding your personal information listed here link to the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information on these websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or by a third party. Our inclusion of such links does not imply our endorsement of the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are not yet of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that this information be deleted. As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Data

Please note that no security measures are perfect or impenetrable, and therefore we cannot guarantee “perfect security.” In addition, information you send to us may be exposed to risks while being transmitted. We recommend that you do not use insecure channels when sending sensitive or confidential information to us.

How long we retain your personal information depends on various factors. These include, for example, whether we need the information to manage your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may deny your request as permitted by law.

• Right to access/information. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request that we delete the personal information we hold about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to data portability. You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we provide it to a third party.
• Right to opt out of the sale or sharing of data for targeted advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or to object to the processing of your personal information for purposes that qualify as “targeted advertising” under applicable privacy laws. If you wish to exercise your right to opt out of such uses, you may do so here. Please note: If you visit our website with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt out for the device and browser you use to visit the website. If we can associate the device from which the signal originates with a Shopify account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, please visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your web browser or device.
• Managing communication preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise these rights where indicated in the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and the rights you have, including rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en.

You will not be disadvantaged in any way for exercising these rights. Where permitted or required under applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may appoint an authorized representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require them to provide proof that you have authorized them to act on your behalf. You may be required to confirm your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you reside, you have the right to appeal our decision by contacting us using the contact details provided below or by filing your complaint with the competent data protection authority. A list of the competent data protection supervisory authorities is available for the European Economic Area. To access it, you can do so here.

International Transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last updated” date accordingly and provide any notice required under applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by telephone at +49 42 611890045, by email at neobunex@gmail.com or by post to us at Eagle Kite, Hollestraße 6, 27356 Rotenburg (Wümme), Germany. We are the data controller for your personal data within the meaning of applicable data protection laws.